
Metrics and Benchmarks
Email Attribution Without Fooling Yourself
Email attribution is a set of choices, not a measurement. Making the choices explicit is what separates a number you can act on from one you argue about.
Oct 10, 20265 min read
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3 articles tagged with analytics.

Email attribution is a set of choices, not a measurement. Making the choices explicit is what separates a number you can act on from one you argue about.

Open rates are broken and click rates flatter you. Conversion rate is the only email metric tied to money — here is how to calculate it so the number means something.
Six email attribution models compared side by side, why email is systematically undercredited in last-click reporting, how to set an attribution window that matches your sales cycle, and why open-based attribution no longer works. Includes holdout testing as the reality check on any model.